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Welcome to KOMBOAUDIO.com, the online and mobile website and service of KOMBO AUDIO ApS (‘KOMBO AUDIO’, ‘we’ or ‘us’). Our Privacy Policy provides information on how we process your personal data if

• you visit our website (see section B),

• you purchase your KOMBO AUDIO System and other KOMBO AUDIO products via our web shop (see section C),

• you get in contact with us by e-mail or through our online contact form (see section D),

• you subscribed to our newsletter (section E),

• you have submitted an online application for a job at KOMBO AUDIO (see section F).

 

In addition, this Privacy Policy contains information on our data sharing practices (see section G) and about your rights related to the processing of your personal data (see section H).

KOMBO AUDIO will process your data in accordance with Regulation (EU) 2016/679 (hereinafter ‘GDPR’) and applicable data protection laws.

Should you still have questions or concerns after you have read this Privacy Policy, please contact us at info@KOMBOAUDIO.com.

 

A. DATA CONTROLLER

The party responsible for processing your personal data, the so-called ‘controller’ within the meaning of Article 4 no. 7 GDPR, is KOMBO AUDIO ApS, Diplomvej 381, Kongens Lyngby 2800

 

B. DATA PRIVACY WHEN VISITING KOMBO AUDIO.COM

I. THE DATA WE PROCESS WHEN YOU VISIT OUR WEBSITE

When you visit the KOMBO AUDIO website, our servers will automatically store various data about your system, such as the type and version of your browser, your operating system, the website from which you arrive at the website of KOMBO AUDIO, the pages of our website you access, the date and time of your access, your IP address, your Internet service provider, and other similar data. We use such data to be able to make the website accessible, to detect and resolve any technical problems, and to prevent and, if necessary, prosecute any misuse of the KOMBO AUDIO website. In addition, we use such data in anonymous form (i.e., so that users cannot be identified), for statistical purposes and to improve the website. The legal basis for processing personal user data is Article 6 para. 1 subpara. 1 (f) GDPR.

 

II. HOW ARE COOKIES USED?

The KOMBO AUDIO website uses cookies. Cookies are small text files that are stored on the hard drive of the user to exchange certain settings and data with the systems of KOMBO AUDIO via the browser. A cookie generally includes the name of the domain from which the cookie data are transmitted, information about the age of the cookie, and an alphanumerical identifier.
 

 

III. HOW LONG WILL MY PERSONAL DATA BE STORED?

Personal data of visitors to our website will be erased if and when they are no longer necessary for the purposes described in this Privacy Policy. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. You can at any time change or withdraw your cookie consent using the links below:

You can at any time change or withdraw your cookie consent by clicking the green logo in the lower left corner of the website.

C. DATA PRIVACY WHEN PURCHASING YOUR KOMBO AUDIO IN OUR WEB SHOP

We process your personal data in the course of your purchase via our web shop for the purposes of payment, shipping and handling consecutive issues, especially when you want to return your KOMBO AUDIO, cancel your order or claim a warranty by e-mail to info@KOMBOAUDIO.com.

Therefore, KOMBO AUDIO collects and stores your contact information, especially last name, postal address, telephone number, e-mail address and payment details.

For providing you with your purchase, handling your further, service-related requests and sending you service-related push notifications, the data processing is based on Article 6 para. 1 subpara. 1 (b) GDPR. Personal data in connection with purchases will be stored for up to ten years in accordance with statutory retention requirements.

 

D. DATA PRIVACY WHEN YOU CONTACT US ONLINE

The website of KOMBO AUDIO allows you to provide us with feedback, ideas and suggestions by using a contact form or writing us an e-mail to info@KOMBOAUDIO.com.

To do so, you may provide your name, phone number and email address, as well as the text of your inquiry and the purpose of your inquiry (career/media/events/general). Personal data transmitted to KOMBO AUDIO in this connection will be used exclusively to process your inquiry.

The legal basis for processing data is Article 6 para. 1 subpara. 1 (f) of the GDPR.

We will retain your data as long as necessary for handling your request.

 

E. DATA PRIVACY WHEN SUBSCRIBING TO OUR NEWSLETTER SERVICE AND PROMOTION MAILINGS

On the website of KOMBO AUDIO you may subscribe to our newsletter as well as to promotion e-mails and consent to processing of your personal data to the extent necessary for this purpose. We use your name, e-mail address and order history to send you individualized information on our latest products, campaigns and events. These newsletters and e-mails send to you also include tracking pixel in order to track which of them are opened and which links do recipients click.

The legal basis for this processing is Article 6 para. 1 subpara. 1 (a) in connection with Article 7 GDPR. You may revoke your consent at any time with effect for the future.

Moreover, your IP address and the date and time of subscription and e-mail verification will be collected. These data will be processed exclusively for the purpose of allowing us to reconstruct any possible misuse of your email address. The legal basis for processing of the aforementioned data is Article 6 para. 1 subpara. 1 (f) of the GDPR.

We will store your personal data as long as you stay subscribed and delete your data within 12 months after your withdrawal latest.

 

F. DATA PRIVACY WHEN APPLYING FOR A JOB ON OUR WEBSITE

Our website allows you to apply for a job online at our Career Hub DK by using an application form.

 

I. WHAT PERSONAL DATA WILL BE PROCESSED?

We will generally the following categories of your personal data directly from you:

• contact information, in particular your first name and last name, your position if applicable, and your address, telephone number, and email address,

• information about your qualifications, in particular your academic credentials and other information included in your curriculum vitae, including information about prizes, scholarships, and extracurricular activities, information about your educational and professional experience, and copies of your academic transcripts and certificates,

• any photographs that you may enclose with your application, and

• information about any (planned or desired) future steps in your education or career and about your professional focuses and interests.

 

II. FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS WILL KOMBO AUDIO PROCESS MY PERSONAL DATA?

If you choose to apply for a position at KOMBO AUDIO online using our website, we will process your data to the extent necessary for processing your application. The legal basis for such processing is Article 6 para. 1 subpara. 1 (b) GDPR.

If your application does not result in a job offer right away, then we would like to continue processing your data after the application process has been completed in order to notify you of future job openings and events at KOMBO AUDIO that match your profile, and to send you information about current developments at KOMBO AUDIO. We will process your data after the application process has been completed only with your express consent (Article 6 para. 1 subpara. 1 (a) GDPR). You may revoke your consent at any time with effect for the future. Your refusal or revocation of consent will have no impact on the processing of your application. However, without your consent, we will unfortunately not be able to contact you with regard to future job openings or events or to send you information about current developments at KOMBO AUDIO.

 

III. HOW LONG WILL MY PERSONAL DATA BE STORED?

If an application does not result in employment at KOMBO AUDIO, personal data collected through the application form or otherwise for purposes of a job application will be further processed for evidentiary purposes for a maximum time period of three years after the application process has ended and thereafter will be erased or rendered anonymous.

If you have consented to the processing of your personal data so we can stay in touch with you and send you information, then your personal data that are stored for these purposes will be erased after a maximum time period of five years.

 

G. WHO DOES KOMBO AUDIO SHARE MY PERSONAL DATA WITH?

We may share your data with our service providers, marketing partners, vendors and other third parties as specified in the following paragraphs.

In the case our partners are not based within the European Union, we make sure that your personal data is still adequately protected. When we transfer your data to so-called third countries, we do this either on the basis of an adequacy decision by the European Commission affirming that the level of data protection in the recipient state is comparable to the GDPR, or we and our partners conclude so-called Standard Contractual Clauses stipulating such a level of protection. In the context of transfers to the U.S., our partners alternatively may be certified under the U.S. Privacy Shield.

 

I. DATA PROCESSORS

For certain technical data processing tasks, we are assisted by third-party service providers who will receive access to your personal data to provide such services. Those service providers have been carefully selected and meet high data privacy and data security standards. They are subject to strict duties of confidentiality and process data only on behalf and in accordance with our instructions. In particular:

• Google Cloud, Shopify, Klaviyo, Netlify

 

II. OTHER THIRD PARTY RECIPIENTS

We work with companies and other entities with particular expertise in individual areas or certain specialised subjects (e.g. payment service providers, tax auditors, lawyers, consulting firms, logistics service providers). These are either subject to a duty of professional confidentiality or have been obliged by us to maintain confidentiality. Should it be necessary to forward personal data to them, the legal basis for this is Art. 6 para. 1 sent. 1 (b) or (f) of the GDPR, depending on what the respective cooperation involves. Among these data recipients are:

• Affirm, Klarna, Quickpay, Viabill

 

III. INTRA-GROUP DATA SHARING

We share your data with other companies owned by or under common ownership as KOMBO AUDIO, which also includes our subsidiaries, our ultimate holding company and any subsidiaries it owns. These companies may use your personal data in the same way as we can under this Policy. .

 

IV. BUSINESS PURPOSES

We may share your personal data with third parties in the context of any company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings. The legal basis for this is Article 6 para. 1 subpara. 1 (f) GDPR.

 

V. LEGAL OBLIGATION AND LITIGATION

In other cases, KOMBO AUDIO will not transfer your data to any third parties without your express consent, unless we are required

• to do so by law, regulatory directive, or court order,

• to enforce our Terms and Conditions, including the investigation of potential violation thereof,

• to investigate and defend ourselves against third party claims or allegations,

• to protect KOMBO AUDIO, its users or the public against harm to our/their respective rights, property or safety as required or permitted by law,

• to detect, prevent or otherwise address criminal behavior (including fraud or stalking), security or technical issues.

 

H. YOUR RIGHTS WITH REGARD TO YOUR PERSONAL DATA

1. You have the right to be provided with information about your personal data that are stored by KOMBO AUDIO and, if certain legal requirements are satisfied, rights to rectification, erasure, and restricted processing, as well as the right to object to data processing. In addition, you have the right to receive personal data that you have made available to us in a structured, standard, and machine-legible format. This includes the right to transfer such data to another controller. If technically feasible, you may also demand that we transfer your personal data directly to other controllers.

2. If the processing of your personal data is based on a weighing of interests within the meaning of Art. 6 para. 1 subpara. 1 (f) of the GDPR, you have the right to object to this processing under the conditions described in Art. 21 of the GDPR.

3. You may also lodge complaints with a competent data protection authority.